Statement of Purpose

Mellor Nook.

Residential Care Home

For the Elderly

Mellor Nook Statement of Purpose

Mellor Nook is owned and run by Mrs Jean Critchlow and her Two sons John & Jim. Jean and Jim live at the home (133/135 Moorend Road, Mellor) and John lives near by at Disley. Mellor Nook was opened in April 1988 following Jeans ten-year career providing home care and working within a psycho geriatric hospital. Over the next sixteen years Jean used her experience to guide her family and staff in the working and running of Mellor Nook. This initial experience and in-house training has recently been backed up by the introduction of N.V.Q.s (National vocational Qualifications). Mellor Nook has fully embraced these Qualifications and encourages all the staff to achieve as higher level as possible. Aside from the Owner/Managers the day to running of Mellor Nook is down to the staff team of two deputies, two senior care assistants, nine care assistants, two cooks and a housekeeper/cleaner.

Mellor Nook has a friendly homely atmosphere caring for both men and women who are just old and can no longer do all the things that daily life requires. At Mellor Nook we don’t provide long term nursing care or specialised care we’re here to provide a safe comfortable environment for people to maintain a good quality of life in their old age.

Before someone comes to live here with us at Mellor Nook there are certain things we need to know. We have to make an initial assessment of the care a prospective resident requires, the type of social activities/hobbies they enjoy, what religious needs they may have. Also we make available to them what they can expect from us, by way of our admission procedure/meeting and residents welcome pack.

Mellor Nook is a “Residential Care Home” registered with the C.S.C.I. (Commission for Social Care Inspectorate). The sole aim and objective of the home is to provide a comfortable, safe and caring home environment for elderly ladies and gentlemen who feel that for reasons of age, frailty, or simply loneliness they are no longer able to live alone

The home has no bias towards any particular creed, colour or religion and competent and caring staff are employed in sufficient numbers during both day and night. Every assistance is given to residents to help them maintain as full and active life as possible but, where necessary, willing help is given with personal needs such as washing, dressing, feeding, toilet needs, etc. the wishes of the residents are always respected, as is their need for personal privacy. The home is concerned with the mental well being of the residents as well as the physical well being and to this end gives every assistance with personal problems. Where a member of staff or management is un able to deal with a particular problem professional help is sought from outside of the home, in short, the home provides as homely an environment as possible with very few rules or regulations where a resident may live happily and in comfort and safety until the end of his or her days.

The home does not take residents who require constant nursing care but is able to offer the same care as would be offered by a caring relative in a residents own home with the support of his or her own Doctor and the district nursing service. Should a resident become ill he or she would be nursed by the staff in the home until such times as his or her Doctor felt that it would be more beneficial for that resident to receive more specialised nursing care as would be offered by a hospital or specialist nursing home.

1. The name and address of the registered provider and of any registered manager.

Mrs. Jean Critchlow Owner/Manager 133/135 Moorend road Mellor, Stockport. SK6 5NQ

Mr. James Critchlow Owner/Manager 133/135 Moorend road Mellor, Stockport. SK6 5NQ

Mr. John Critchlow Owner/Manager 27 Bentside Road Disley Cheshire. SK12 2AJ

2. The relevant qualifications and experience of the registered provider and any registered manager.

Mrs. Jean Critchlow Owner/Manager: Ten years experience working with psycho geriatric patients and twenty eight years working with the general elderly both in domiciliary care and residential care.

Mr. James Critchlow Owner/Manager: Eighteen years working with the elderly in residential care.

Mr. John Critchlow Owner/Manager: Sixteen years working with the elderly in residential care.

3. The number, relevant qualifications and experience of the staff working at the care home.

Working towards and attempting to maintain

Owner/managers: N.V.Q. level 4 and RMA (Registered Managers Award)

Deputies N.V.Q. level 3/4 + development of in-house training

Senior Care Staff N.V.Q. level 2/3 + implementation of in-house training

Care Staff N.V.Q. level 2 + in-house training

Cooks Relevant qualifications required by environmental health authority.

Housekeeper In-house training + N.V.Q. (optional)

All staff receive a comprehensive Induction to TOPSS standard, which is completed within 6 weeks of commencing the position

4. The organisational structure of the care home.

Owner/managers: Twenty four hour cover on call

Deputies Forty-one and a half hours each per week.

Senior Care Staff Twenty six hours each per week

Day Care Staff Twenty six hours each per week

Night Care Staff One and Two nights per week

Cooks Thirty five Hours week days and Twelve Hours weekends

Housekeeper Twenty hours per week

5. The age-range and sex of the service users for whom it is intended that accommodation should be provided.

General Old age both Men and Women.

6. The range of needs that the care home is intended to meet.

General care such as is required as a result of old age in both Men and Women.

7. Whether nursing is to be provided.

Mellor Nook staff provides No unsupervised nursing care. (Any specialised care is only given by the instruction and supervision of a health care professional)

8. Any criteria used for admission to the care home, including the care home’s policy and procedures

Mellor Nook follows the assessment criteria laid down by Stockport contracts department to determine if care can be provided. See Mellor Nooks admission procedure and documentation.

9. The arrangements for service users to engage in social activities, hobbies and leisure interests.

All facilities at Mellor Nook are available to all residents in addition Mellor Nook provides a minibus, an activities officer and time is made and documented when staff can spend time interacting with the residents.

10. The arrangements made for consultation with service users about the operation of the care home.

Mellor Nook runs its own Quality assurance program and as well as the constant monitoring of the general mood within the home we circulate questionnaires to residents and relatives once a year. Copies of these questionnaires are given to the C.S.C.I. at inspection and the feedback acts as an external evaluation of the Quality achieved.

11. The fire precautions and associated emergency procedures in the care home.

Greater Manchester fire Brigade on an unannounced basis inspects Mellor Nook at intervals determined by them. All fire risk assessments are carried out and reviewed all fire records are checked by the Brigade and the C.S.C.I. All fire appliances are serviced and recorded annually by “Salford Fire”

12. The arrangements made for service users to attend religious services of their choice.

Mellor Nook has organized Holy Communion to be held on the last Friday of the month over and above this any resident is wishing to make additional arrangements can do so and the home will help in any way required.

13. The arrangements made for contact between service users and their relatives, friends and representatives.

Mellor Nook is open to visitors at any time, however we do expect consideration to be made for mealtimes and late night visits. A cordless handset and large digit telephone are communally available however many residents make arrangements for a private line into their own room.

14. The arrangements made for dealing with complaints.

On entering Mellor Nook each resident and their relatives are given a “Service users Guide” in which is detailed our Complaints Procedure.

15. The arrangements made for dealing with reviews of the service user’s plan referred to in regulation 15(1)

. Each resident has their “Service users Plan” (Care Plan) reviewed monthly by the Deputy officers in Charge if any substantial changes are required a meeting is set up between the Deputies, the service user and a relative or representative.

16. The number and size of rooms in the care home.

Mellor Nook has 11 single bedrooms 2 double bedrooms 2 bath/shower rooms 2 lounges a dining room and a kitchen. All rooms are well proportioned providing a homely and warm atmosphere in a cottage setting.

17. Details of any specific therapeutic techniques used in the care home and arrangements made for their supervision.

Mellor Nook does not provide any specific therapies other than what would be normally expected in a persons own home.

18. The arrangements made for respecting the privacy and dignity of service users.

All activities, training and policies at Mellor Nook have been designed, written and are carried out with privacy and dignity in mind.

Telephone: 0161 427 4293
FAX: 0161 427 0843
Postal address: Mellor Nook,; 133/135 Moor End Road,; Mellor,; Stockport,; SK6 5NQ

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